Lessons in Loyalty: How to turn customers into advocates
Fresh interviews with 2000 UK consumers reveal what turns them on to – and off – retailers. 10 UK retail leaders – including from Very and HMV UK – and a consumer behavioural expert assess the findings. Grab your free copy of the report today.
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Access actionable takeaways on how to win, and crucially maintain, brand loyalty
Understand what’s working straight from the mouths of HMV UK, Very, LK Bennett and Hackett leaders
Get insider insights from BRC, BIRA and FSB on the consumer trends shaping the market
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