2020: The Year of the Gig Economy

Are you among the 40% of retailers that struggled to retain staff this past year? UK retail is experiencing a recruitment crisis with high staff turnover and revenue losses due to gaps in staffing, but there is a potential solution. Enter the shared workforce. Retail Week explores how embracing the UK’s booming gig economy can help you reduce fixed labour costs, manage seasonal peaks, and more.

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Find out how the digital revolution is impacting frontline staffing
Explore what the gig economy and zero-hours contracts really mean for retailers, and the true benefit to the bottom line
Find out how names including Marks & Spencer and Planet Organic are capitalising on shared workforces to cut costs and ramp up productivity
Discover why technology and training is changing who the frontline store associate of today needs to be – and how your business can get in on the action

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