Browse, Buy, & Beyond

Retail Week’s new report ‘Buy, Browse & Beyond' is now live, sharing exclusive insights into the minds of 2,000 shoppers across Europe’s largest retail markets. Featuring fresh consumer research, case studies from European retail leaders and expert opinion, this report maps what it will take to deliver genuine customer-centricity in today’s market.

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Browse, Buy, & Beyond

Get instant access to this Interactive Guide

The real path to purchase in 2025, and how you can drive footfall and clicks

What customers want you to invest in when it comes to omnichannel experiences

The true value of personalisation in boosting basket spend and bolstering customer loyalty

Regional differences in tech adoption, and delivery and payment preferences

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